Raffles Hotel Marketing Communications

Assignment 4 Observation Report A draw off one on-the-job caper of issue encountered and how it was resolute. I first encountered this problem two weeks into my internship with Raffles Hotel Marketing Communications. After my orientation week, it was finally magazine for me to collide with on projects on my own and start communicating with just about of the clients and media the department would follow up from time to time. One of the projects that I was tasked was to overdress the Arabic version of Raffles Hotels fact tag end for the Saudi-Arabian Arabia sales trip that the Director of Sales and Marketing will be doing at the end of the week.This request came in as a utmost(a) minute project as there were several delays in the affect of translation and positioning of the facts and information. In what limited time I had, it does attend that I would not be able to complete to the fact sheet in time due to the constant delays from the Translation Company and extraneous hel p oneself that took quite some time to get back to me. beat wasnt on my side and I knew I plundernot afford to tummy up this project. That was when I decided to adopt one of the many value that Raffles Hotel believes in taking ownership of guest requests.Instead of sitting slightly waiting for things to happen and emails to be replied, I decided that it was time for me to take action and get what needs to be done, done. The issue was eventually resolved after I made personal trips around the hotel, asking for help from colleagues from various departments that have knowledge in the Arabic language. I managed to civilize the Arabic fact sheet of Raffles Hotel in time for the Saudi Arabia sales trip and have shown my managers that I am someone they can trust to get things done on time and to the best of my abilities.