Wednesday, June 5, 2019
Risk and Crisis Management
Risk and Crisis ManagementJAMES WALKERINTRODUCTIONRisk and Crisis Management cut across with threats to government activitys. The organizations ebb threats by applying bear offment programs. Risk Management deals with threats prior to the event occurring while crisis counseling deals with threats when it unfolds or after the event occurs. Crisis examples would be natural occurrences, faulty equipment, mankind error, conflicts, intentional efforts, and imperfect leaderships. (Department of Homeland warrantor, 2009) (Shrivastava and Miglani, 1988)For this assignment, it will discuss following the difference between risk and crisis counselling and the role of the subject Response Framework (NRF) and the commonwealthal Incident Management System (NIMS) plays, do I consider crisis watchfulness a part of risk management, and describe the possible types of crisis faced by my organization and which is important to be prepared for and why.RISK AND CRISIS MANAGEMENTThe definitions of Risk and Crisis Management do vary, just now generally the two deal with how organizations plan, prepare, and mitigate. Crisis Management is processes that are allocated to manage unexpected incidents that threat organizations, operations, and individual or group of people. (Australian Government, 2010) A crisis does happen without warnings and it is utmost important that plans are in place to be able to make out quickly (reactive) such actions to remedy situations or decrease the impact of a crisis to reestablish normality. Risk Management is a continuous process which threats are emphatic and solutions are in place to mitigate or avoid the risks (proactive). No matter how well prepared the procedures are for risk management, a requirement for each organizations or groups need to commence a crisis management plan in place. (Australian Government, 2010)The NRFs role to crisis and risk management is providing the guidance for the Nation to all solutions to occurrences and it i s created upon scalable, flexible, and adaptable organize structures to associate roles and responsibilities. Furthermore, it gives the authorities and best customs for managing incidents or occurrences (Policy for Crisis Management). (Department of Homeland Security, 2009, 2013, and 2015) For NRF to support the role of crisis and risk management, it is comprised of core documents, the Emergency suffer Functions (ESF), Support and Incident Annexes, and spouse Guides. The core documents discuss the rejoinders, roles, and responsibilities for our nation to include response actions, organizations, and planning requirements. (Department of Homeland Security, 2009, 2013, and 2015) The ESF is the resources and abilities from Federal and State that are functional areas that are needed for a response such as Transportation, Law Enforcements, Mass Care, and Firefighting to name a few. Support Annexes are the essential support aspects that are common to occurrences or incidents such as Fin ancial Management and Coordination from private sectors. The Incident Annexes are the aspects how to respond to incident categories such as Biological, Nuclear, Radiological, Cyber, and Mass Evacuation. Lastly, the Partner Guides give the references to discuss the key roles and actions for Local, Tribal, State, Federal, and Private-Sector response teams. (Department of Homeland Security, 2009, 2013, and 2015)The NIMS works hand in hand with the NRF. NIMS role in crisis and risk management is to give the guidance for command and management structures of incidents to organizations or people. It provides the organized and proactive tactics at all levels of governments to include private sectors to work efficiently to prevent, protect, respond, recover, and mitigate incidents or occurrences no matter the cause, location, size, and the complexity. (Department of Homeland Security, 2008 and 2009) (FEMA, 2013 and 2016)The question to have in mind about is crisis management a part of ris k management. A good risk management process minimizes loss when occurrences arise. A good crisis management is essential, but it should not be replaced for risk management processes. Regardless having a robust risk management process, occurrences or crisis will happen and cannot be predicted. The preparation to deal with and act immediately is essential when it comes to the two being a part of each other (plan, prepare, and mitigate). (Department of Homeland Security, 2009) (FEMA, 2013) (James and James, 2008) A good structure for risk and crisis management process maximizes the ability to act and minimizes losses. Crisis and Risk Management would discipline a broader context of management for identifying, assessing, sagaciousness, and coping with the occurrences. Additionally, they would influence the preventing, alleviating, and overcoming different types of crisis. In the end, risk management assesses the threat levels and allows for ways to avoid the potential threats. Crisis Management deals with threats prior, during, and after the occurrence. (Australian Government, 2010) (Department of Homeland Security, 2009) (FEMA, 2013)TYPES OF CRISIS IN MY ORGANIZATIONCrises in telecommunication organizations arise all the time. Telecommunications have quartette threats associated such as compliance, operational, strategic, and financial threats. Compliance deals with the laws, regulations and corporate governance. Operational is the impacts on the processes, systems, and people to include the overall value of the organization. Strategic relates to our customers and investors to include competitors. Lastly, Financial is the dissymmetry to keep up with technology, fixing hardware failures, updates on software and have the proper training for the employees. (EY, 2014) (MSG, 2017) The threats have crisiss that are underlined. The number one crisis is the new roles of involving sedulousness ecosystems. The realization and understanding the importance of the new gro wth opportunities, customer satisfaction, and competitors to keep up with technology is a big issue and it is the driver in todays digital world (new technologies). The Compliance threat has crisiss traffic with controlling new structures and essentials in privacy and credentials. Additionally, the mentioned would be the second importance in a telecommunication organization. The allegiance with policy and security is not regulated to protect our data. It is the reason we have the breaches in our ecosystems. (EY, 2014) (MSG, 2017) The crises in Operation threats have organizational agility especially dealing with diverse ecosystems and fostering innovation. Furthermore, the issues with data integrity to drive growth and efficiency including performance measurements. The crises in Strategic threats have customer satisfaction issues, new work available, and simplicity and flexibility to include adopting new innovation methods to improve the networks (ecosystems). The crises in fina ncial is continuously going to be dealing with competitors with new technologies to improve the motley network landscape for the diverse networks. (EY, 2014) (MSG, 2017)CONCLUSIONRisk and Crisis Management deals with threats to organizations. The organizations mitigate threats by applying management programs. Risk Management deals with threats prior to the event occurring while crisis management deals with threats when it unfolds or after the event occurs. Crisis examples would be natural occurrences, faulty equipment, humans error, conflicts, intentional efforts, and imperfect leaderships. (Department of Homeland Security, 2009) (Shrivastava and Miglani, 1988)The NRFs role to crisis and risk management is providing the guidance for the Nation to all responses to occurrences and it is created upon scalable, flexible, and adaptable coordinating structures to associate roles and responsibilities. Furthermore, it gives the authorities and best customs for managing incidents or occur rences (Policy for Crisis Management). For NRF to support the role of crisis and risk management, it is comprised of core documents, the Emergency Support Functions (ESF), Support and Incident Annexes, and Partner Guides. (Department of Homeland Security, 2009, 2013, and 2015) The NIMS role in crisis and risk management is to give the guidance for command and management structures of incidents to organizations or people. It provides the methodical and proactive tactics at all levels of governments to include private sectors to work efficiently to prevent, protect, respond, recover, and mitigate incidents or occurrences no matter the cause, location, size, and the complexity. (Department of Homeland Security, 2008 and 2009) (FEMA, 2013 and 2016)My organization deals with telecommunication and crises are always arising all the time. Telecommunications have four threats associated such as compliance, operational, strategic, and financial threats. The number one crisis that falls under compliance is the new roles of involving industry ecosystems. The realization and understanding the importance of the new growth opportunities, customer satisfaction, and competitors to keep up with technology and it is the drive for todays digital world (new technologies). (EY, 2014) (MSG, 2017) The crises dealing with controlling new structures and essentials for privacy and security with the networks would be the second issue. It is the second importance in a telecommunication organization. The obedience with policy and security is not regulated to protect our data. It is the reason we have the breaches in our networks. (EY, 2014) (MSG, 2017)BIBLIOGRAPHYAustralian Government (2010). AS/NZS ISO 31000 (2009), Risk Management-Principles andGuidelines, Retrieved from http//www.finance.gov.au/sites/default/files/COV_Risk_Management_Fact_Sheet_FA3_23082010_0.pdf, August 2010.Department of Homeland Security (2012). Department of Homeland Security Strategic fancyFiscal Years 2012-2016, Retrieved from https//www.hsdl.org/?viewdid=700830.Department of Homeland Security (2015). Presidential Policy Directive / PPD-8 NationalPreparedness National Preparedness, Retrieved from http//www.dhs.gov/presidential-policy- directive-8-national-preparedness, September 23, 2015.Department of Homeland Security (2013). National Response Framework, Retrieved fromhttps//www.fema.gov/media-library-data/20130726-1914-25045- 1246/final_national_response_framework_20130501.pdf. May 2013.Department of Homeland Security (2008). The National Incident Management System,Retrieved from http//www.fema.gov/pdf/emergency/nims/NIMS_core.pdfDepartment of Homeland Security (2009). National foot Protection Plan, Retrievedfrom http//www.dhs.gov/xlibrary/assets/NIPP_Plan.pdf.EY (2014). Top 10 Risks in Telecommunications 2014, Retrieved from http//www.ey.com/Publication/ vwLUAssets/EY_-_Top_10_risks_in_telecommunications_2014/$FILE/EY-top-10-risks-in-telecommunications-2014.pdf.FEMA (2013). National Pre paredness Goal, Retrieved from http//www.fema.gov/media-library-data/20130726-1916-25045-3131/2013_npr_fact_sheet.pdf.FEMA (2016). National Preparedness Report, Retrieved from https//www.fema.gov/national-preparedness-report, May 31, 2016.James, E., and James, E. H. (2008). Linking crisis management and leadership competenciesThe role of human resource development, Advances in Developing Human Resources 10(3), 352, Retrieved from http//webuser.bus.umich.edu/lpwooten/PDF/ADHR316450.pdf.MSG (2017). Management Study Guide, Crisis Management Meaning, Need and its Features,Retrieved from http//www.managementstudyguide.com/crisis-management.htm.Shrivastava, P. Mitroff, I.I., Miller, D. and A. Miglani (1988). Understanding industrialcrises, Journal of Management Studies 25(4), 285-304, Retrieved fromhttp//paulshrivastava.com/ investigate%20Publications%20Directory/UNDERSTANDING%20INDUSTRIAL%20CRISES.pdf.
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